Anti-Discrimination Board of NSW


Contact Us                 ​

Opening hours

Our Enquiry Service is open from 9am-1pm and 2pm-4pm.
If you want to visit our office to get advice or speak to someone about a new complaint, please come during these hours.

You can deliver complaints and drop off documents any time between 9am-5pm.

If you have an existing complaint and want to speak to your complaint handler, please make sure they will be available before coming in to the office.

Discrimination enquiries and complaints

Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Email enquiries:
Email complaints:

Parramatta office 

Level 7/10 Valentine Avenue, Parramatta NSW
PO Box W213, Parramatta Westfield NSW 2150

Phone (02) 9268 5555  Fax (02) 9268 5500

The Parramatta office is close to public transport and has accessible public car parks.​

> Location map of Parramatta office

Wollongong office

84 Crown St, Wollongong NSW 2500
PO Box 67, Wollongong NSW 2520
Phone (02) 4267 6200  Fax (02) 4267 6261

The Wollongong office is wheelchair accessible. Please phone in advance to arrange accessible parking.

Location map of the Wollongong office

Newcastle office

Phone (02) 4903 5300  Fax (02) 4929 7952​

If you are deaf, or have a hearing or speech impairment

See more information about NRS


Accesshub is the central place to go online to find out about all the communication options available to people who are deaf, hard of hearing or have a speech impairment. Accesshub will provide the information needed to use and access the NRS.

Accesshub is run by the Department of Communications and the Arts, which is responsible for the management of the NRS.

> See more information on Accesshub

If you want to make a complaint about our service

If you are dissatisfied with an aspect of Anti-Discrimination NSW service, you can make a complaint to any staff member. 

> Information about making a complaint about our service