Enquiry Service is open from
If you want to visit our office to get advice or speak to someone about a new complaint, please come during these hours.
You can deliver complaints and drop off documents any time between
If you have an existing complaint and want to speak to your complaint handler, please make sure they will be available before coming in to the office.
Discrimination enquiries and complaints
Phone (02) 9268 5544
Toll free 1800 670 812 (for regional NSW only)
Level 7/10 Valentine Avenue, Parramatta NSW
PO Box W213, Parramatta Westfield NSW 2150
Phone (02) 9268 5555 Fax (02) 9268 5500
The Parramatta office is close to public transport and has accessible public car parks.
84 Crown St, Wollongong NSW 2500
PO Box 67, Wollongong NSW 2520
Phone (02) 4267 6200 Fax (02) 4267 6261
The Wollongong office is wheelchair accessible. Please phone in advance to arrange accessible parking.
Phone (02) 4903 5300 Fax (02) 4929 7952
If you are deaf, or have a hearing or speech impairment
Accesshub is the central place to go online to find out about all the communication options available to people who are deaf, hard of hearing or have a speech impairment. Accesshub will provide the information needed to use and access the NRS.
Accesshub is run by the Department of Communications and the Arts, which is responsible for the management of the NRS.
> See more information on Accesshub
If you want to make a complaint about our service
If you are dissatisfied with an aspect of Anti-Discrimination NSW service, you can make a complaint to any staff member.