Good Service consumer information

Good Service provides information sessions for Aboriginal and Torres Strait Islander people about their rights as consumers and the free services that are available to help them.

Topics covered include:
  • banks, credit cards and loans
  • businesses, contractors and consumer rights
  • discrimination
  • doctors, nurses, hospitals or other health services
  • electricity, gas and water companies
  • federal government agencies (Centrelink, taxation)
  • legal issues
  • state government agencies (housing, police, child​ protection, community services, prisons)
  • telephone, mobile and internet companies

Staff from the agencies involved will also be available to discuss individual enquiries. ​​

Quick links:

Good Service Mob

The FREE information sessions are presented by the Good Service Mob. Good Service Mob is a collaboration between a number of complaint handling agencies including:

Please note: there will be other organisations there on the day as well, such as Wirringa Baiya Aboriginal Women’s Legal Centre, Financial Rights Legal Centre and NSW Ombudsman Office.


If anyone has an issue in any of these areas they can receive help on the day to deal with:
  • fines 
  • electricity/water bills
  • need legal advice
  • problems with getting accommodation
  • problems with shops
  • financial problems 
  • problems at school with your kids because they have a disability
  • feeling you have been wrongfully barred from somewhere
These are just some of the issues so come along and have a yarn.

> See more information about the Good Service Mob ​

Events/Forums GSM 2020

3 November - Aboriginal and Torres Strait Islander Community Workers Forum

For enquiries, contact our Outreach Team on:
Phone (02) 9268 5540 or 1800 670 812

My Place Program

My Place Program is organised by NSW Fair Trading.

Our staff have worked with NSW Fair Trading to provide training for real estate agents and self-managing landlords, delivering innovative compliance and education talks across NSW.

My Place Program free seminars includes topics on:

  • tenancy - for landlords and people who rent
  • avoiding scams
  • incorporated associations
  • strata living
  • consumer rights
  • retirement village living

More information is on the NSW Fair Trading website.

aboriginal artwork in orange and blue

aboriginal artwork in orange and blue colour
For enquiries​
Contact Outreach Team on
Phone (02) 9268 5540 or 1800 670 812