Good Service consumer information

Good Service provides information sessions for Aboriginal and Torres Strait Islander people about their rights as consumers and the free services that are available to help them.

Topics covered include:
  • banks, credit cards and loans
  • businesses, contractors and consumer rights
  • discrimination
  • doctors, nurses, hospitals or other health services
  • electricity, gas and water companies
  • federal government agencies (Centrelink, taxation)
  • legal issues
  • state government agencies (housing, police, child​ protection, community services, prisons)
  • telephone, mobile and internet companies

Staff from the agencies involved will also be available to discuss individual enquiries. ​​

​​Good Service Mob Flyer (PDF 631KB)

Good Service Mob

The FREE information sessions are presented by the Good Service Mob. Good Service is a collaboration between a number of complaint handling agencies including:

Please note: there will be other organisations there on the day as well such as; Wirringa Baiya Aboriginal Women’s Legal Centre, Financial Rights Legal Centre and NSW Ombudsman Office and possible others.


If anyone has an issue in any of these area’s they can receive help on the day to deal with:
  • fines 
  • electricity/water bills
  • need legal advice
  • problems with getting accommodation
  • problems with shops
  • financial problems 
  • problems at school with your kids because they have a disability
  • feel you have been wrongfully barred from somewhere
These are just some of the issues so come along and have a yarn.

See more information about the Good Service Mob ​

Good Service Mob scheduled forums - TBA 

My Place Program

My Place program is an informational seminar organised by Fair Trading for Real Estate agents and Self Managing Landlords.

Our staff have worked with their counterparts in Fair Trading to provide training for real estate agents and self-managing landlords, and collaborated in the Good Service Mob, which provides general consumer information for Aboriginal and Torres Strait islander communities.

Staff devote several days delivering innovative compliance and education services in communities and suburbs around NSW.

My Place Program FREE seminars includes topics on:

  • tenancy - for landlords and people who rent
  • avoiding scams
  • incorporated associations
  • strata living
  • consumer rights
  • retirement village living

More information on My Place Program at NSW Fair Trading website

My Place Program scheduled seminars - TBA

aboriginal artwork in orange and blue

aboriginal artwork in orange and blue colour
For enquiries​
Contact Outreach Team on
Phone (02) 9268 5540 or 1800 670 812