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​COVID-19 (Coronavirus) 

Changes to our service

Due to COVID-19, we are operating on reduced service levels. Expect delays in responses to emails and phone calls. If you send correspondence by mail, there will be further delays. Please contact us by email if possible. 

Please note that when we respond to you, we will be calling you on a private phone number.

Our offices are closed to face to face enquiries and conciliations until further notice.

We apologise for any inconvenience.

Other services

Law Access

If you need legal advice about your situation, contact Law Access on 1300 888 529. 


Visit the NCAT website for updates about their services. 

Fair Work Commission

Visit the Fair Work Commission website to see their latest service updates.

Emergency services

If you are distressed and need urgent assistance, you can contact Lifeline on 13 11 44 or emergency services on 000.

COVID-19 social media toolkit

We have created social media posts about COVID-19 and discrimination for our stakeholders to share to their own digital platforms. You can access the toolkit below.

COVID-19 social media toolkit

More information about COVID-19

Your rights during the COVID-19 pandemic

NSW Health COVID-19 information

SBS COVID-19 information in community languages

Department of Home Affairs COVID-19 information in community languages

Australian Government information and referrals for people with disability and their supporters about coronavirus