​COVID-19 (Coronavirus) 

Changes to our service

Due to COVID-19, we have modified our services. Our telephone enquiry service is a call back service. When you call our enquiry line, you will reach our voicemail. Please leave a message with your full name, contact number and information about your enquiry. Please note that when we return your call, we will be calling you on a private phone number.

Our office is closed to face-to-face enquiries and conciliations until further notice.

Please expect delays in our responses to emails and phone calls. If you send correspondence by mail, there will be further delays, so please contact us by email if possible. 

We apologise for any inconvenience. 

COVID-19 resources

COVID-19 translated factsheets

We have translated information about your rights during the pandemic in community languages. You can access these factsheets below.

COVID-19 translated factsheets about your rights during the pandemic

COVID-19 social media toolkit

We have created social media posts about COVID-19 and discrimination for our stakeholders to share to their own digital platforms. You can access the toolkit below.

COVID-19 social media toolkit

More information about COVID-19

Easy Read Guide about the COVID-19 vaccine - Australian Government

NSW Health COVID-19 info about who needs to wear a face mask

Your rights during the COVID-19 pandemic

NSW Health COVID-19 information

SBS COVID-19 information in community languages

Department of Home Affairs COVID-19 information in community languages

Australian Government information and referrals for people with disability and their supporters about coronavirus

Other services

Law Access

If you need legal advice about your situation, contact Law Access on 1300 888 529. 


Visit the NCAT website for updates about their services. 

Fair Work Commission

Visit the Fair Work Commission website to see their latest service updates.

Emergency services

If you are distressed and need urgent assistance, you can contact Lifeline on 13 11 44 or emergency services on 000.