We are the NSW state government body that administers the Anti-Discrimination Act 1977. We strive to eliminate discrimination in NSW by:
We provide the following services:
We aim to provide good customer service and your feedback is important to us. If you have feedback or complaints about our services, you can submit it to us via one of the following methods:
For more information, refer to the Handling Complaints and Feedback policy. If you’re not satisfied with the way we handle your complaint about our services or the outcome of that complaint, you can complain to the Department of Communities and Justice.
Personal information and other information you provide to us is protected under privacy legislation: the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002.
We use the personal information you provide to us to assist us to perform our statutory functions and for research relating to discrimination. If you lodge a complaint, a copy of the complaint and other relevant information is provided to the respondent. By lodging a complaint with us, you are giving consent for us to use the information you have provided in our investigations and conciliation, and for research purposes. For more information, refer to the Privacy Management Plan.