Download training brochure (1.4 Mb)
Any of our courses can also be provided as a seminar if there is sufficient demand. This may suit you if you only have a few staff that need training.
See more information about our Seminars
Service providers such shops, clubs, educational institutions, health care providers, qualifying bodies, trade unions and professional associationshave an obligatioin to protect staff and clients from unlawful discrimination. This seminar gives you the tools to meet your obligations.
More information about Anti-discrimination for service providers
This course is for employees or managers who exhibit harassing or bullying behaviours and demonstrate poor understanding of appropriate workplace standards. It explains what are harassing or bullying behaviours and clarifies obligations to stop these behaviours in the workplace. The course can be adapted for individual employees, individual managers or small groups
More information about Bullying and harassment awareness
Our understanding of how to apply the law is constantly developing through the reasoning and decisions of courts, tribunals and commissions. This course supplies important insights from a selection of recent decisions in state and federal courts, equal opportunity tribunals, industrial relations commissions and the Fair Work Commission and Ombudsman.
More information about Case law update
This course details how to resolve concerns and complaints and involves practical activities and exercises. It is intended for people who are responsible for carrying out investigations, mediating and conciliating conflict, making decisions to resolve problems and implementing outcomes.
Duration: two days
More information about Grievance management and resolution
A diverse workforce has many benefits but can also present challenges for employers and service providers. This seminar delivers practical skills to enable managers, supervisors and HR professionals to address the complexities of recruiting, managing and getting the best from a diverse workforce.
More information about Managing diversity
Unconscious bias means we may discriminate against people without intending to or realising that we have done so. This can affect decisions in areas like recruitment and dismissal, workforce management and service provision. This course will help managers understand how to minimise both conscious and unconscious bias and work towards best practice.
More information about Overcoming conscious and unconscious bias
Employers want the best person for the job, and service providers need to attract clients and customers. But what if the potential employee, client or customer has a disability? Or if an employee acquires a disability after they have been employed? This seminar uses recent case law and practical examples to answer common questions.
More information about Preventing disability discrimination
In order to get the best candidate for a position, you must and prevent complaints, you must ensure that your recruitment process is as non-discriminatory as possible.
More information and Recruitment and workforce management
Recently revealed as an even bigger problem than was previously realised, sexual harassment can ruin lives and result in costly payouts. This course will give employers, employees, educators, club managers, unions, professional associations and service providers the tools to prevent sexual harassment through education and cultural change.
More information about Sexual harassment - it's your business
How leaders respond to a grievance can make the difference between a fair and speedy resolution and an expensive, protracted dispute. Supervisors and managers at any level can be approached by someone with a grievance or potential grievance. This course is designed to ensure they get it right.
More information about Skills for grievance handling
This course enables Contact Officers to support co-workers and help them decide how to deal with discrimination, harassment and bullying. It includes exercises and activities to practice newly-aquired skills. This course is also provided as a refresher for people with previous training to update their knowledge and share their experience.
More information about Skills for Contact Officers
By learning to build understanding, cooperation, collaboration and creativity, you will be in a better position to grow a healthy workplace culture that resists bullying and harassment. This seminar can be tailored for managers, supervisors and HR and WH+S professionals, for non-supervisory staff or a mixture of both.
More information about Towards a discrimination-free workplace
This course is for HR and learning and development professionals who want to update and improve their knowledge and skills to train staff in-house. It covers issues around diversity and inclusion and preventing discrimination, bullying and harassment.
More information about Train the trainer
Talk to us about your ideas…..