This training course is also provided as a refresher for people who have previously attended Contact Officer sessions. This will enable participants to sharpen their skills, update their knowledge and share their experience.
To do this training course your organisation must have a fully developed grievance procedure incorporating Contact Officers.
Training seminar details:
Sydney: 22 March, 22 NovemberNewcastle: 2 August
Time: 9am – 5pm (full day)Cost: $835 (includes GST)Includes: morning tea, lunch, course materials
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