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Conflict is a healthy aspect of diversity. By learning to use conflict to build understanding, cooperation, collaboration and creativity, you will be in a better position to build a healthy workplace culture that resists bullying and harassment. This seminar is for managers, supervisors and HR and WH+S professionals.
More information about Bullying and harassment prevention
Recently revealed as an even bigger problem than was previously realised, sexual harassment can ruin lives and result in costly payouts. This course will give employers, employees, educators, club managers, unions, professional associations and service providers the tools to prevent sexual harassment through education and cultural change.
More information about Sexual harassment - it's your business
This seminar gives looks in detail at how to resolve conflict and complaints and involves practical activities and exercises. It is intended for people who are responsible for carrying out investigations, mediating and conciliating conflict, making decisions to resolve problems and implementing outcomes.
Duration: two days
More information about Grievance management and resolution
How leaders respond to a grievance can make the difference between a fair and speedy resolution and an expensive, protracted dispute. Anyone can be approached by someone with a grievance or potential grievance. This course is designed to ensure they get it right.
More information about Skills for grievance handling
This course enables Contact Officers to support co-workers and help them decide how to deal with discrimination, harassment and bullying. It includes exercises and activities to practice newly-aquired skills. This course is also provided as a refresher for people with previous training to update their knowledge and share their experience.
More information about Skills for Contact Officers
Service providers such shops, clubs, educational institutions, health care providers, qualifying bodies, trade unions and professional associations face a complex task in avoiding unlawful discrimination while making sound business decisions. This seminar gives you the tools to meet your obligations.
More information about Anti-discrimination for service providers
Employers want the best person for the job, and service providers need to attract clients and customers. But what if the potential employee, client or customer has a disability? Or if an employee acquires a disability after they have been employed? This seminar uses recent case law and practical examples to answer common questions.
More information about Preventing disability discrimination
Diversity and equal opportunity involve policies, procedures and practices, templates, plans and skills for collecting and working with data. This course covers the practicalities of non-discriminatory recruitment and avoiding discrimination in other management activities.
More information and Recruitment and workforce management
A diverse workforce has many benefits but can
also present challenges for employers and service providers. This seminar
delivers practical skills to enable managers, supervisors and HR professionals
to address the complexities of recruiting, managing and getting the best from a
More information about Managing diversity
Unconscious bias means we may discriminate against people without intending to or realising that we have done so. This can affect decisions in areas like recruitment and dismissal, workforce management and service provision. This course will help managers understand how to minimise unconscious bias and work towards best practice.
More information about Overcoming unconscious bias
This seminar is for staff who do not have a supervisory role. Participants will develop understanding of laws and policies designed to create a bullying, discrimination and harassment-free environment and learn to contribute to a safe and healthy workplace culture.
More information about Your rights and responsibilities at work
Our understanding of how to apply the law is constantly developing through the reasoning and decisions of courts, tribunals and commissions. This course supplies important insights from a selection of recent decisions in state and federal courts, equal opportunity tribunals, industrial relations commissions and the Fair Work Commission and Ombudsman.
More information about Case law update
This course is for HR and learning and development professionals who want to update and improve their knowledge and skills to train staff in-house. It covers issues around diversity and inclusion and preventing discrimination, bullying and harassment.
More information about Train the trainer
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