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This seminar is for anyone who is responsible for creating a safe and healthy workplace – managers, human resources and WH&S professionals. It includes activities and exercises designed to build problem-solving skills and apply the latest research and techniques to build a workplace culture that resists bullying and harassment. It also explains state and federal legislation on bullying and harassment using recent case law.
Where: Parramatta Date: 14 June Wollongong Dates: 22 February, 18 October
Time: Half day Cost: $385 (includes GST)
More information about Discrimination, bullying and harassment prevention
This seminar covers the complexities of dealing with conflict and complaints. You will learn the process of investigation and record keeping, when and how to attempt conciliation or mediation, and how to determine if a grievance is substantiated. We use the latest case law to explain the Rules of Natural Justice and procedural and substantive fairness and see them applied in real-life situations. And we’ll be giving you plenty of opportunities to practice your new skills and knowledge.
Where: Sydney Date: 12-13 September Newcastle Date 21-22 MarchTime: Two days Cost: $1,397 (includes GST), lunch included
More information about Grievance management and resolution
Any leader can be approached by someone with a grievance. How you respond can make the difference between a fair and speedy resolution and an expensive, protracted dispute. Every leader should understand the grievance handling process and the rules of procedural fairness, and have the skills to make sound decisions about how conflict should be handled. This seminar is designed to ensure you get it right.
Where: Sydney Date: 23 May Newcastle Date: 10 October Wollongong Dates: 15 March, 27 SeptemberTime: Full day Cost: $835 (includes GST) lunch included
More information about Skills for grievance handling
This is a practical seminar for Contact Officers – individuals who listen, support, inform and discuss workplace concerns with their co-workers. You will gain the knowledge and skills needed to help others make sound, informed and early decisions about how to address discrimination, harassment and bullying.
Where: Sydney Dates: 22 March, 22 November Newcastle
Date: 2 AugustTime: Full day Cost: $835 (includes GST), lunch included
More information about Skills for Contact Officers
Our understanding of how to apply the law is constantly developing through the reasoning and decisions of courts, tribunals and commissions. This seminar supplies important insights from a selection of recent decisions in state and federal courts, equal opportunity tribunals, industrial relations commissions and the Fair Work Commission and Ombudsman.
More information about Case law update