Annual Report 2009-2010

 Highlights for 2009-10 include:

  • answered 5,232 enquiries
  • received 1,168 complaints and finalised 1,210 complaints
  • provided training for around 7,705 people in 476 workplace education sessions, plus around 1,200 people in community training
  • ran successful postcard competition for young people
  • developed new postcards, advertisements, graphics and promotional materials to raise awareness about our role
  • produced new multilingual information
  • website received around 911,000 hits
  • welcomed three new Board members: Michael Christodoulou, Sigrid Patterson and Christine Regan