Enquiry Service is open from
2pm-4pm.If you want to visit our office to get advice or speak to someone about a new complaint, please come during these hours.
You can deliver complaints and drop off documents any time between
If you have an existing complaint and want to speak to your complaint handler, please make sure they will be available before coming in to the office.
Discrimination enquiries and complaints
Phone (02) 9268 5544Toll free 1800 670 812 (for regional NSW only)Email enquiries:
Phone (02) 9268 5555Fax (02) 9268 5500
The Parramatta office is close to public transport and has accessible public car parks.
84 Crown St, Wollongong NSW 2500PO Box 67, Wollongong NSW 2520Phone (02) 4267 6200Fax (02) 4267 6261
The Wollongong office is wheelchair accessible. Please phone in advance to arrange accessible parking.
Location map of the Wollongong office
Suite 5, Level 5, 400 Hunter Street, Newcastle NSW 2300PO Box 1077, Newcastle NSW 2300Phone (02) 4903 5300Fax (02) 4929 7952
The Newcastle office is wheelchair accessible. The nearest accessible parking spaces are on Hunter Street.
Visits to Newcastle office is by appointment ONLY. For assistance please 1800 670 812.
Location map of the Newcastle office